Client Area
 
 
 
 
 
 
 
 
 
 
 
 
Services & Support
 
 

Pulse Software brings together the professional services required to ensure a successful systems implementation. All of our staff have extensive industry experience and will work closely with your company to deliver the operational benefits you require.

Implementation

The implementation of a new system is a major change and indeed a business critical task. With a large installed client base, this is an area where Pulse has extensive experience.

Training

Comprehensive yet flexible training is essential. Pulse provides training tailored to your business requirements and will carefully plan a schedule as part of the implementation process. Ongoing training is provided to support the release of new modules, or as new users join the organisation.

Data Conversion / Transfer


The migration of existing data and the development of data interfaces are perhaps the most critical phases in an implementation. Offering proven experience in the conversion of legacy systems, expert assistance is available to co-ordinate the migration from existing software applications. An extensive library of programs has been written to manage the process of data and systems reconciliation, thereby easing the overall transition and subsequent live running.

Consultancy


Pulse provides consultancy in a number of key areas, including business & operational processing, STP and technology. We will be happy to discuss any of your requirements in these areas.

Support

Pulse Portfolio is licensed with a comprehensive service level agreement. Direct access to qualified members of staff ensures that all requests are dealt with in a timely and efficient manner. Periodic software upgrades are released to deliver the latest refinements, functional improvements and legislative revisions.